# Privacy Policy
**Last updated:** [25-04-2026]
This Privacy Policy explains how CBM3 collects, uses, stores, shares, and protects personal data when you access or use cbm3.net and any related website, software, tools, features, content, and services (collectively, the “Service”).
By using the Service, creating an account, or contacting us, you acknowledge this Privacy Policy.
## 1. Who We Are
CBM3 is operated by **Hasan Fatih Duyar**, trading under the brand name **CBM3**.
– Brand name: **CBM3**
– Legal name: **Hasan Fatih Duyar**
– Country: **Türkiye**
– Contact email: **admin@cbm3.net**
For the purposes of applicable data protection laws, CBM3 is the data controller of the personal data described in this Privacy Policy, except where another party independently determines how your data is processed.
## 2. Scope of This Policy
This Privacy Policy applies to personal data we collect when you:
– visit cbm3.net;
– create or use a CBM3 account;
– use our cargo loading, volume, weight, freight calculation, or simulation features;
– contact us for support or other inquiries; or
– purchase or attempt to purchase a paid plan.
This Privacy Policy does not govern third-party websites, services, or platforms that may be linked from or integrated with the Service, except as described here.
## 3. Personal Data We Collect
We may collect the following categories of personal data:
### a. Account and Contact Information
– name;
– email address;
– login credentials or authentication-related data;
– account status and subscription details;
– communications you send to us.
### b. Service and User Content Data
– product data, cargo data, dimensions, weights, container or vehicle selections;
– freight quote inputs and outputs;
– loading plans, saved calculations, exports, and similar content you create or upload through the Service.
### c. Usage and Technical Data
– IP address;
– browser type and version;
– device type;
– operating system;
– referring pages or URLs;
– pages viewed, features used, clicks, timestamps, and session activity;
– error logs, diagnostics, and performance data.
### d. Payment and Billing Data
We do not necessarily store full payment card details ourselves.
When you make a purchase, payment, billing, tax, and transaction-related data may be collected and processed by third-party payment providers or authorized resellers, including **Paddle**, in accordance with their own terms and privacy notices.
We may receive limited transaction information such as:
– purchase status;
– subscription status;
– billing country;
– tax or VAT status;
– invoice or order identifiers; and
– partial billing-related metadata necessary to manage subscriptions and support.
### e. Cookies and Similar Technologies
We may collect information using cookies, local storage, analytics tags, and similar technologies to operate, secure, improve, and understand the use of the Service.
## 4. How We Use Personal Data
We may use personal data for the following purposes:
– to create, maintain, and manage your account;
– to provide the Service and its features;
– to process calculations, simulations, saved plans, and exports;
– to provide customer support and respond to inquiries;
– to manage subscriptions, billing status, and access entitlements;
– to monitor usage limits and prevent abuse;
– to improve the Service, features, usability, and performance;
– to develop new tools, features, and product improvements;
– to maintain security, detect fraud, and enforce our Terms;
– to comply with legal, tax, accounting, and regulatory obligations;
– to communicate with you about your account, purchases, updates, and important notices; and
– to generate anonymized or aggregated insights for analytics and product development.
## 5. Legal Bases for Processing
Where applicable data protection law requires a legal basis, we process personal data on one or more of the following bases:
– **Performance of a contract:** to provide the Service, manage accounts, and deliver paid or free features you request.
– **Legitimate interests:** to secure, maintain, improve, analyze, and administer the Service, prevent fraud, and communicate with users.
– **Consent:** where required, such as for certain cookies, analytics, or marketing communications.
– **Legal obligation:** to comply with applicable laws, tax rules, accounting requirements, court orders, or regulatory duties.
## 6. How We Share Personal Data
We may share personal data only where reasonably necessary, including with:
### a. Service Providers
Third parties that help us operate the Service, such as:
– hosting and infrastructure providers;
– authentication providers;
– analytics providers;
– email and support tools;
– storage, security, and monitoring vendors.
### b. Payment and Billing Partners
When you purchase a paid plan, payment and billing-related personal data may be processed by payment providers or authorized resellers, including **Paddle**.
### c. Legal and Compliance Recipients
Courts, regulators, public authorities, advisors, or law enforcement where required by law or where necessary to establish, exercise, or defend legal claims.
### d. Business Transfers
If CBM3 is involved in a merger, acquisition, restructuring, sale of assets, or similar transaction, personal data may be transferred as part of that process, subject to applicable law.
We do **not** sell your personal data.
## 7. International Data Transfers
Because we may use third-party service providers located in different countries, your personal data may be processed outside your country of residence.
Where required, we take reasonable steps to ensure that such transfers are protected by appropriate safeguards and handled in accordance with applicable data protection laws.
## 8. User Data and Ownership
You retain ownership of the data and content you upload to the Service, including product data, dimensions, weights, quotes, and loading plans.
We process that data only as necessary to:
– provide and operate the Service;
– store and display your saved data;
– support your account;
– maintain security and integrity;
– improve the Service; and
– comply with legal obligations.
We may use **anonymized and aggregated** usage data for analytics, fraud prevention, performance monitoring, and product improvement.
## 9. Data Retention
We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
– provide the Service;
– maintain account functionality;
– comply with legal, tax, and accounting obligations;
– resolve disputes;
– enforce agreements; and
– maintain security and fraud prevention records.
If your account is closed, we will delete or anonymize your personal data within a reasonable period, unless retention is required or permitted by law for legitimate legal, accounting, tax, security, or dispute-resolution purposes.
## 10. Cookies and Analytics
We may use cookies and similar technologies to:
– keep you signed in;
– remember preferences;
– maintain security;
– understand how the Service is used;
– analyze traffic and performance; and
– improve user experience.
You may be able to manage cookies through your browser settings or any cookie preferences tool we make available. Please note that disabling certain cookies may affect the functionality of the Service.
## 11. Data Security
We take reasonable technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure. For that reason, we cannot guarantee absolute security.
You are responsible for keeping your account credentials confidential and for notifying us if you suspect unauthorized access to your account.
## 12. Your Rights
Depending on your location and the laws that apply to you, you may have the right to request:
– access to your personal data;
– correction of inaccurate or incomplete data;
– deletion of your personal data;
– restriction of processing;
– objection to certain processing;
– data portability, where applicable;
– withdrawal of consent, where processing is based on consent; and
– information about how your personal data is processed.
You may also have the right to lodge a complaint with a competent data protection authority.
To exercise any applicable rights, please contact us at **admin@cbm3.net**. We may request information necessary to verify your identity before processing your request.
## 13. Third-Party Services
The Service may contain links to or integrations with third-party services, including payment and billing providers.
For example, purchases may be processed by **Paddle**, which may collect and process personal data under its own privacy notice and legal responsibilities.
We are not responsible for the privacy practices of third-party services except as required by applicable law. You should review the privacy notices of those third parties before providing information to them.
## 14. Children’s Privacy
The Service is not intended for children. We do not knowingly collect personal data from individuals under the age of 18.
If you believe that a child has provided personal data to us, please contact us at **admin@cbm3.net**, and we will take reasonable steps to delete that information where appropriate.
## 15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make changes, we will post the updated version on this page and update the “Last updated” date. If changes are material, we may also provide notice through the Service or by email where appropriate.
Your continued use of the Service after the updated Privacy Policy becomes effective means that you acknowledge the updated policy.
## 16. Contact
If you have questions, requests, or concerns about this Privacy Policy or our handling of personal data, please contact:
**CBM3**
**Hasan Fatih Duyar**
**admin@cbm3.net**